Many Earthlink users have faced this situation in which their Earthlink Email is unable to receive new messages, but I'd like to inform you that this problem is not from the Earthlink Webmail, but it is from your earthlink account. The main reason behind this problem is that there is no space available in your Earthlink account which is not allowing the servers to send new messages to your account. If you want to clear your Earthlink account space, just remove all the emails from your spam folder & also remove it from the trash. Then you will easily receive new messages in your Earthlink Webmail account.

If this method to resolve Earthlink problems didn't worked, then you can read more:https://emailspedia.com/earthlink-email-not-working/